Creator Studio – The Creator Alliance Pty Ltd
Suite 302, 13/15 Wentworth Ave, Sydney NSW 2000
Email: admin@creatoralliancegroup.com

Introduction

Creator Studio is committed to transparency about how we collect and use data related to your visits to our website. This Cookie and Tracking Policy explains what cookies are, how we use them on the Creator Studio platform, the types of cookies we and our partners may set, and your choices in managing cookies and similar technologies. We value your privacy and aim to comply with all applicable laws regarding cookies and online tracking.

This Policy supplements our Privacy Policy and other Creator Studio policies. In the event of any conflict between this Cookie and Tracking Policy and our Terms of Service or Privacy Policy, the terms of this Policy will prevail for matters specifically related to cookies. (All capitalised terms used in this Policy have the same meanings as defined in our Terms or Privacy Policy, unless otherwise defined here.)

Definitions

For clarity, here are key definitions related to cookies and tracking:

• Cookies: Small text files placed on your device (computer, smartphone, etc.) when you visit a website. Cookies contain information that is transferred to your device’s storage. They are widely used to make websites function or work more efficiently, as well as to provide reporting information.

• Session Cookies: Temporary cookies that remain in your browser or device memory only until you close your browser. They help websites recognise you during a single browsing session (for example, keeping you logged in as you navigate between pages).

• Persistent Cookies: Cookies that remain on your device for a set period of time or until you delete them. They are used to remember your preferences or actions across multiple visits or sessions. For instance, a persistent cookie might keep you logged in or remember your settings between visits.

• First-Party Cookies: Cookies set by the website you are visiting (in this case, by our Creator Studio website). Only our site can read these cookies.

• Third-Party Cookies: Cookies set by domains other than the site you are visiting. For example, if Creator Studio integrates a Google Analytics script or a social media “Like” button, those third parties (like Google or Facebook) may set their own cookies on your browser. Third-party cookies are typically used when a website integrates external services (analytics, advertising networks, or embedded content).

• Similar Technologies: Technologies like web beacons (pixel tags), local storage, or software development kits (SDKs) in apps, which function similar to cookies by tracking user activities and remembering information. We treat these similarly to cookies for the purposes of this Policy.

Types of Cookies We Use

Creator Studio uses the following categories of cookies on our website:

Strictly Necessary Cookies (Essential): These cookies are essential for the operation of our site and services. They enable core functionality such as security, authentication, and network management. Without these cookies, services you have requested (like accessing secure account areas or making transactions) cannot be provided. You cannot opt out of strictly necessary cookies because our services won’t function properly without them. (For example, a session ID cookie that keeps you logged in is strictly necessary.)

Performance Cookies: These cookies collect information about how you interact with our website, allowing us to improve the performance and design of our services. For instance, performance cookies may track page load times, error messages, and usage patterns. They do not typically identify you as an individual; instead, they help us measure and enhance the overall performance of the site.

Analytics Cookies: Analytics cookies help us understand how visitors use our site. We (or third-party analytics providers like Google Analytics) use these to see which pages or features are most popular, how users navigate the site, and whether users encounter errors. The information collected is usually aggregated and not intended to identify you personally. It helps us improve usability and refine our platform to better serve our users. (For example, Google Analytics may set cookies such as _ga to collect site usage statistics.)

Functional Cookies (Preferences): These cookies allow our site to remember choices you make and provide enhanced, more personalised features. They may remember your username, language or region, and other preferences to save you time on subsequent visits. Functional cookies can also provide certain features, like remembering form inputs or preferences for media playback. Disabling these might affect some functionality (for example, a video player or live chat widget might not remember your settings).

Advertising/Marketing Cookies: Marketing cookies are used to track your browsing habits and activity across our site (and potentially other sites) to build a profile of your interests. This information helps us (and approved advertising partners) show you relevant advertisements, either on our site or on other platforms, and measure the effectiveness of ad campaigns. For example, if we run promotional ads on Google or social media, these cookies help ensure you don’t see the same ad repeatedly and help us understand if you visited our site after seeing an ad. We use minimal third-party marketing cookies at present, but if we initiate ad campaigns or affiliate programs, such cookies (like Google Ads or Facebook Pixel cookies) may be set by those third-party networks with our permission.

Note: The specific cookies and their names may change over time as we update our services and tools. For instance, examples of strictly necessary cookies might include session identifiers or security tokens; functional cookies might store your interface preferences; analytics cookies might include Google Analytics identifiers; and advertising cookies might include Google’s or Facebook’s tracking cookies. For a current list of significant cookies in use, you can check your browser’s cookie storage for our site or contact us for more details.

How We Use Cookies

We use cookies and similar technologies for various purposes on Creator Studio. Key ways we utilise cookies include:

• Authentication & Security: To log you into your account and keep you logged in throughout your visit. For example, when you sign in, a cookie helps us recognise your authenticated session so you don’t have to re-enter credentials on every page. Cookies also help us implement security features and detect malicious or unauthorised activity (such as protecting your account from fraud and abuse).

• Remembering Preferences: To remember information about your browser and preferences. This includes recalling your site settings (like language, display preferences, or a dark mode selection) so we can provide a tailored user experience without asking you to set preferences each time you visit.

• Analytics & Performance Improvement: To understand how users find and use our site. For instance, cookies help us count visitors, see which content is most viewed, and analyse how users navigate between pages. This data is aggregated and helps identify areas for improvement. We also may use these cookies to gauge the effectiveness of marketing efforts (e.g., tracking if a user signed up after clicking a Creator Studio ad on another site).

• Features and Services: Some cookies enable specific features on our site. For example, if we implement a video tutorial or an interactive support chat, cookies might help remember your progress or maintain the state of those features as you browse. They enhance your experience by remembering certain actions so you don’t have to repeat steps unnecessarily.

• Advertising and Marketing: While Creator Studio does not host third-party banner ads, we may use cookies for our own marketing and cross-promotion purposes. For example, if we partner with advertising platforms to promote Creator Studio on other websites, cookies help ensure that you either see relevant Creator Studio ads or limit ads if you’ve already shown interest. These cookies can also help measure ad campaign success (for example, seeing if someone registers after being shown an ad). If in the future we work with external advertisers or affiliates, advertising cookies may be used to deliver relevant content and avoid overwhelming you with repetitive ads.

Third-Party Cookies and Tracking by Partners

Some cookies on Creator Studio are placed by third parties providing services or features on our site. Common scenarios where third-party cookies or tracking may be used include:

• Analytics Services: As noted, we use third-party analytics tools such as Google Analytics. These services set their own cookies (for example, Google’s _ga cookie) to collect information on user interactions. We use the insights from these cookies to understand website traffic and usage patterns. Importantly, the reports we receive from such analytics are aggregated — we do not receive personally identifying information through these analytics cookies. (If you wish, Google provides an opt-out browser add-on to disable Google Analytics on all sites.)

• Advertising and Retargeting: If we utilise advertising networks or retargeting services (like Google Ads or Facebook Ads), those platforms may set cookies to track your activity across websites. This helps create targeted advertising audiences — for example, showing a Creator Studio promotion on Facebook to someone who visited our site. We ensure that no sensitive personal data is passed unknowingly to these third parties via cookies. These providers operate under their own privacy and cookie policies.

• Social Media & Embedded Content: Our site may occasionally embed content from third-party services or include social media features. For example, we might have an embedded YouTube video tutorial, a Twitter feed, or a Facebook “Share” button. These integrations can set third-party cookies – for instance, YouTube might set cookies to remember your video player settings or track views, and social networks like Facebook or Twitter might set a cookie when their plugin is loaded or interacted with. These cookies can recognise you if you’re logged into those platforms and may link your activity on our site to your profiles on those services.

• Payment Processors & External Services: If our website directs you to a secure payment gateway or uses an embedded payment form (for purchasing subscriptions or tokens, for example), the third-party payment processor might use cookies to remember your session or transaction details. Similarly, if we deploy a third-party customer support chat widget or similar service, that service may use cookies to function properly (e.g., to keep the chat session active across pages).

Please note that third-party cookies are controlled by the external providers, not by us directly. We decide to integrate these services on our site, but the third parties set and govern their cookies under their own policies. We encourage you to review the privacy/cookie policies of any third-party services we use (such as Google, Facebook, or payment processors) to understand how they handle your data. By using Creator Studio, you acknowledge that third-party cookies may be placed on your device as part of the functionality of our site; however, you still have choices to manage or block cookies as described in the next section.

Your Choices: Managing Cookies

• Cookie Consent: By continuing to use our website, you are implying consent to our use of cookies as described in this Policy. On your first visit to Creator Studio, you may also see a cookie notice or banner, especially if required by law in your region (for example, in the EU/UK where explicit consent for non-essential cookies is required). This banner, if displayed, will inform you about our use of cookies and may give you the option to agree to or learn more about non-essential cookies. (Strictly necessary cookies cannot be declined as they are essential for service functionality.)

• Browser Settings: You have the ability to control and manage cookies through your web browser settings. Most browsers allow you to block or delete cookies. For example, you can set your browser to refuse all cookies or to prompt you before accepting each cookie. You can also usually remove cookies that have already been set. Please be aware that if you disable or reject certain cookies, parts of our site might become inaccessible or not function properly. For instance, if you block strictly necessary or functional cookies, you might not be able to log in or your preferences may not be saved, leading to a less convenient experience. Disabling analytics or marketing cookies will not affect core functionality of our site, but it will make it harder for us to improve our services or tailor content for you (and you may still see generic Creator Studio ads on other platforms, just not targeted ones).

• Future Changes to Cookie Preferences: Creator Studio’s use of cookies may evolve over time as we introduce new features or as legal requirements change. We currently do not provide a detailed in-app cookie management tool beyond the basic banner notification, but we continually assess our cookie practices. We may implement more granular cookie preference options in the future to give you additional control as needed. In the meantime, using your browser controls is the primary way to manage cookies. We also honour any legal requirements regarding cookie consent in various jurisdictions, and we will update our practices if those laws change.

Changes to This Policy

We may update this Cookie and Tracking Policy from time to time to reflect changes in our practices, the cookies we use, or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top indicates when the latest revisions were made. We encourage you to review this Policy periodically to stay informed about our cookie practices.

If we make material changes to how we use cookies or tracking technologies, we may provide a prominent notice on our website or notify you via email or in-app message. However, it is ultimately your responsibility to check for updates. By continuing to use Creator Studio after any changes to this Policy take effect, you will be deemed to have accepted the updated terms.

Contact Us

If you have any questions or concerns about our use of cookies and similar technologies, or about this Cookie and Tracking Policy, please contact us at admin@creatoralliancegroup.com. You can also reach us by mail at the address provided above. We will do our best to address your inquiries and assist you in managing your preferences.